FAQs

  • "Are your t shirts true to size?"  Our shirts are an athletic fit and are typically 50/50 cotton and poly.  If you are in-between sizes we recommend sizing up.
  • "How do I exchange or return an item?"  Please mail your unworn/unwashed merchandise to us - One More Wave PO Box 420283 San Diego, CA 92142. Please include a note with what you would like to exchange to and your order #
  • "I'm not paying X$ to ship a sticker!  You should use an envelope and a stamp!"   We use the US Postal service and that organization sets the prices not One More Wave.  When you are paying for a high quality sticker we don't want it damaged so we use a "rigid mailer" to ensure you get your sticker in good condition. 
  • "I like the "Ride the wave your given" t shirt but I would like it in purple , please print mine on a purple shirt".  We don't print custom individual t shirts but several of our shirts come in multiple colors.  
  • "I commented on an Instagram post I saw with a question about my order and no-one responded". If you have questions please reach out via email (shopping@onemorewave.com, admin@onemorewave.com) so we can sort out the issue.  Asking questions on a Facebook/Instagram add may take longer for us to find and answer or could get blocked by Meta.
  • "I received an email from the USPS that my package had been delivered but I haven't received it."  Many times , we have found, the Post Office will send out those emails up to 2/3 days before they deliver.  Sometimes they have dropped it off with your neighbor.  If you receive that email please wait a couple days then reach out , we can look up your order via the tracking number but we have ZERO oversight of what the postoffice is up to.  After long delays we can help out by filing a claim with the USPS.